Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Ememart Solutions ("we", "us", "our") collects, uses, and protects information when you use ZeeShop, our shop and inventory management application ("the App"), accessible via https://zeeshop.ememart.com.

1. Who we are

ZeeShop is developed and operated by Ememart Solutions, based in Nnewi, Anambra State, Nigeria.

2. Information we collect

• Business account information: shop name, staff names, and PIN-based login credentials created by the shop owner
• Operational data entered into the App: inventory records, stock batches and expiry dates, supplier details, purchase and payment records, and sales data
• Customer contact details a shop owner chooses to store within the App (e.g. name, phone number) for their own record-keeping, such as credit or invoice reminders
• Basic technical data such as device type, app usage logs, IP address, and crash reports, used for maintaining and improving the App
• Payment and transaction details processed securely through integrated third-party payment gateways (such as Flutterwave)
• Device permissions data: Camera access (strictly used for scanning barcodes and QR codes) and Bluetooth permissions (strictly used for connecting to thermal receipt printers)

3. How we use information

• To operate core App features: inventory tracking, supplier and sales records, staff access management
• To allow shop owners to send optional SMS or messaging reminders to their own customers (e.g. payment due dates)
• To process secure financial transactions and bill payments
• To maintain, secure, monitor app performance, and improve the App
• To provide customer support when requested and fulfill regulatory compliance requirements

4. Data storage and security

App data is stored using Supabase, a secured cloud database provider featuring encryption in transit (TLS/HTTPS) and at rest. Access to each shop's data is restricted to that shop's authorized staff via secure PIN-based login or authenticated user sessions. We take robust technical and organizational measures to protect stored data from unauthorized access, loss, or alteration.

5. Data sharing

We do not sell business or customer data to third parties. Data may be shared only:

• With trusted service providers who help us operate the App (such as our secure cloud hosting, database, and payment providers like Flutterwave), solely to provide the requested service under strict confidentiality obligations
• When required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Ememart Solutions, our users, or the public

6. Data retention

Business and operational data remains stored for as long as the shop account is active, or until the account holder requests deletion.

7. Your rights

Shop owners and users may request access to, correction of, or deletion of their business's data, or object to data processing, by contacting us using the details below or via our official web platform at https://zeeshop.ememart.com.

7a. Account & Data Deletion

You can delete your ZeeShop account and associated business data using either of the following methods:

1. In-App / Web Deletion: Log in to the application at https://zeeshop.ememart.com as the business owner, go to More → Settings, scroll to Delete Business, and follow the confirmation steps.
2. Email Request: If you are unable to access the app or require manual assistance, you can submit a formal deletion request by emailing our privacy team directly at Help@ememart.com with the subject line "Account Deletion Request".

Submitting a deletion request immediately signs out all users associated with the account. Your account and personal data will enter a standard 30-day grace period and will be permanently erased from our servers after 30 days. During this window, you can contact us to cancel the deletion request if you change your mind.

8. Children's privacy

ZeeShop is a business tool intended for shop owners and staff. It is not directed at children under the age of 13, and we do not knowingly collect personal data from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date, and significant updates may be communicated via in-app notices.

10. Contact us